Privacy Policy
Last updated: January 2025
1. Introduction
Flippercast Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We respect your privacy and are committed to protecting your personal data in accordance with the Personal Data (Privacy) Ordinance (PDPO) of Hong Kong and applicable international data protection regulations, including GDPR where applicable.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, company name, and any other information you provide through our contact forms or communications
- Technical Information: IP address, browser type, device information, and usage data collected through cookies and similar technologies
- Communications: Records of correspondence when you contact us
3. How We Use Your Information
We use your information to:
- Respond to your inquiries and provide customer support
- Deliver services you have requested
- Improve our website and services
- Send you updates about our services (with your consent)
- Comply with legal obligations
- Protect against fraud and unauthorized activities
4. Legal Basis for Processing
We process your personal data based on:
- Your consent
- Performance of a contract
- Legitimate business interests
- Compliance with legal obligations
5. Data Sharing
We do not sell your personal data. We may share your information with:
- Service providers who assist in operating our website and delivering services
- Legal authorities when required by law
- Professional advisors (lawyers, accountants) as necessary
All third parties are required to maintain the confidentiality and security of your personal data.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
- Lodge a complaint with the Privacy Commissioner for Personal Data (Hong Kong)
8. Cookies
Our website may use cookies and similar technologies to enhance user experience. You can control cookies through your browser settings. Disabling cookies may affect website functionality.
9. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
10. International Data Transfers
Your data may be transferred to and processed in countries outside of Hong Kong. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
11. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Flippercast Limited
Email: privacy@flippercast.com
Location: Hong Kong